Monthly Archive:: May 2026

Stop Navigating Reports: 6 Questions Your PrestaShop Back Office Should Answer Instantly

Running a PrestaShop store means spending hours in the back office. Orders, customers, stock levels, abandoned carts, revenue for the month, all of it is in there. The problem is not that the data does not exist. The real challenge is the time required to access it. Checking today’s order count means navigating to Orders. Finding …

What Happens to Support Tickets and Response Times When You Add an AI Chatbot to Your PrestaShop Store?

Most PrestaShop merchants add a chatbot expecting a modest improvement in customer communication. However, the actual results are often better than expected, with many stores reporting consistent improvements that are significant enough to show a clear and measurable trend. Adding a PrestaShop AI Chatbot solution to your store does not just speed up individual responses. It …

Can You Add a Gift Message Field to PrestaShop One Page Checkout Without Disrupting the Payment Flow?

The short answer is yes, and it does not require touching a line of code. Adding custom fields to PrestaShop one page checkout is a built-in capability, not an extra addition. Let’s understand how you position that field and what type you choose affects whether it blends into the checkout experience or creates friction where …